The operative is HIDING behind his cloak of anonymity! NOT what you want from HP or in fact anyone? But am I upset? Well yes OK I am. (As I assumed I would have to do anyway?) Then it went as quiet as the grave! After a message a day for two days it went deathly quiet. So I advised of this and asked that I should return the cartridge in its entirety so this could be ascertained and a new or replacement be issued. Now while this is OK as far as it goes I had to reply to the person and say I did NOT have a camera (he assumed I would have which is in itself wrong?) And the date stamp on the cartridge cannot be read by the naked eye, never mind after a picture would be taken. But this individual wants me to take a picture of said cartridge and send it to him in order that he can ascertain the cartridge is in fact in date. Now as the cartridge is still in the warranty date WILL be replaced as far as I can understand. I have an HP 4480 printer which is not responding and indeed did due to the help of staff on this site and others find out the problem is a long standing problem and that the problem is that the cartridges for whatever reason say they are NOT compatible after some time. One such is the Tech guy I have communicated with on the HP. So never too old for something NICE to happen!īut as with ALL organisations there are those individuals who are to all effect "Anonymous" and they do tend to hide behind there anonymous cover. And I can honestly say that is the first time in 50+ years that has occured as well. In actual fact i could quite easily add to them! as yet again even after the original problem I had someone from the team of helpers on the site contacted the help staff in UK again and asked someone to ask IF all was OK? Now this after the original problem was actually solved as well? I think this is entirely beyond and ABOVE the call! And is just what I meant by the statement i did make. Hello again! Now while I do NOT wish to remove ANY of the comments I applied last time. i MAY be in the minority? But at least I am honest if nothing else. They have also helped me fix my HP B110 and my Ageing HP 1100 over no less than the last 3 days!! So THIS person say THANK YOU for your help. Please treat them accordingly!Īnyway I HAVE solved my problem with an HP C4480 which is showing the ink cartridges as being incompatible, and how? By virtue of the fact that these VERY people some seek to slander and i\say are here to help have given advice which has allowed me to rectify the problems I have with this printer. But the staff have shown me NOTHING but good advice and a warm welcome. Look at the posts made by the STAFF here? Are they angry and swearing spitting banshees? NO and they never will be as they are just like you and I REAL people!īUT I will say this much, I do NOT feel the same about the HP Site and the general feel of HP itself as a company. I personally do NOT subscribe to the view that anyone who is employed by HP or works on this forum is anything but a Saint! Or something approaching that status! I have had NOTHING but sound advice and som excellent help from ALL whom I have come across in these forums and abhor anyone who is here simply to name call and offer NO constructive criticism! I would like to say a BIG Thank you to both the subscribers to this thread and MORE to the point the EXCELLENT staff who give of there time to help out mere mortals such as I!
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